Shipping Policy Update

From Taiwan

New Shipping Options

Hello again,

Since moving part of our operation to Taiwan, we've needed to remain flexible and figure out what works. We are grateful to all of you for your support so far, and thank you for your patience.

It turns out there's a much more affordable method to ship small packages from Taiwan that we didn't know about. We are able to offer a flat rate of $10 to ship through the Taiwanese postal service! This service is not available all over the world, but the US, Canada, most of Europe and Asia are included. It should take generally 7-10 days to arrive, but because of the Covid situation timing is still not definite.

We are also able to lower our free shipping threshold to $80! And we will continue to offer an express service for $25. The express service is not only faster, but also requires a signature. So if you feel your address is not secure to recieve packages from the Post Office, please choose the express service. For the US, the express service is DHL. You can read more about our shipping policy here.

Our shipping policy may continue to evolve as the global situation changes. We will inform you through all the avenues available to us if/when things change again. Thank you all for your support!

The Changes

New shipping methods for USA, Canada, Most of Europe,  Asia and New Zealand

  • Flat rate $10, Standard shipping
  • Flat Rate $25, Express Shipping (includes signature)
  • $80 And Up Free Shipping