Announcement : Merging [.COM] and [.US] Sites
In late March, Floating Leaves’ two websites, [floatingleaves.us] and [floatingleaves.com], will be merging back into one.
Both addresses will point to the same website, and orders placed on this website will ship out of our brick and mortar location in Seattle, Washington.
When we originally opened the Taiwan site, we had planned to rely on direct shipping from Taiwan to take the load off of us (Shiuwen and Noah) in Seattle to free us up to do other things. But because of international shipping issues, this caused more work rather than less. We quickly pivoted to expand the newly opened 'US Site' at that time. This of course caused a lot of confusion, but we wanted to see what would happen, so we gave it two years.
Now, it is pretty clear to us that the two site method is too confusing, and packages are still not being tracked from Taiwan. As our business grows, keeping track of two inventories and tracking down frequently lost packages is too much. Therefore we are suspending direct shipping from the Taiwan warehouse indefinitely to focus our energies on sourcing teas, online tea education, and in-person tea classes.
As we shift back to the one website model, we will take advantage of an opportunity to give the website a facelift, including organizing our vaults of educational content into one central, searchable platform! We are excited to begin working on this ‘tea library’ project, and make our tea brewing and tea appreciation classes more accessible.
We sincerely thank our community of tea friends for keeping up with these changes, and for going through this experiment with us. We strive to do better every year!